Privacy Notice
General
Your privacy is very important to us, we make every effort to oversee the effective and secure collection, processing and storage of your personal data. Andrew Tucker, the website owner is the 'Controller' of the personal data that you provide via this website. The data collected and how it is used is outlined below:
Collected Information
We collect basic personal data about you through email or contact e-forms. This information is freely given by yourself and does not include anything deemed as sensitive. This does however include name, address, email and phone numbers.
Why we need your data
Your basic personal data is collected in order to verify your identity and enable communication in reply to your interest in our services. We will not collect any personal data from you beyond which required to provide and oversee this service to you.
What we do with your data
The personal data we collect is processed by the Controller and stored on an internal computer hard drive disc. Third parties will not have access to the personal data collected without your prior consent, unless the law permits. Under no circumstances will your name, e-mail, phone number, address or other other personally identifiable information be sold on to a third party.
How long we keep your data
Where a sale has been made, we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years, beyond which it will be deleted/destroyed.
What are your rights
You may at any point request to see the personal information of yours that we process and what is included in our records. If at any point you believe that information to be incorrect, you can request to have it amended.
Should you have any concerns or wish to raise a complaint on how you believe we have handled your personal data, you may contact us to have the matter investigated. Please write to: The Controller, Andrew Tucker Painter and Decorator, Coppafield, Clayton Road, Mold, CH7 1SX - alternatively please email: enq@andy-tucker.co.uk
If you are not satisfied with our response or believe that we are processing your personal data in a manner not in accordance with the law, you may file a complaint at the Information Commissioner's Office https://ico.org.uk/concerns
Cookie Policy
Cookies in Use on this Site
By using our website (through any device) you agree that this Cookie Policy applies to that use in addition to any other terms and conditions which may apply.
We reserve the right to make changes to our Cookie Policy without prior notice. Any such changes shall appear here and become effective immediately. Your continued use of our websites is taken as meaning that you agree to our Policy and any such changes.
Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites. Our cookies help us to provide interactive features to make our website work as you'd expect, remember your settings during and between visits, improve the speed/security of the site, allow you to share pages with social networks like Facebook and providing us with information to help us continually improve our website.
We do not use cookies to collect any personally identifiable or sensitive information or to pass personally identifiable data to third parties or pay sales commissions.
Granting us permission to use cookies
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.
Visitor Statistics Cookies via Google Analytics
We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called 'analytics' programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for our customers rather than on marketing. No personal data is collected from this source. Data collected is anonymous, stored and retained within the Google Analytics app for a period of 26 months after which it will be automatically deleted, however this will reset on new activity should you revisit the site again thereafter.
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies, however, doing so will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites.
It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies by visiting the site below: